Response: First off, I am deeply, deeply sorry you did not get my letter. I know that it's horrible when you don't get a letter when you should. I mailed your letter, then after I saw this I followed up with a message in the platform. I never contacted you because, I mailed your letter. If you like I would love to send you a 2 page letter. Thank you for pointing out that I should send people a note when I mail their letter so they know it's coming.