Hello CanadianGirl, it seems you are not completing your swaps, but have in the past. If you log into swap-bot again, please try to make up your swaps with your partners and communicate with them. It is disappointing to put effort into a swap to send to someone else, but not receive anything in return. If you intend to continue with swap-bot, you should consider joining the Newbie Helper Group. Thanks and Happy Fall! -Holly