Response: Oh no! I'm sorry! I hope everything got to you okay. I sent 3 cards and a bracelet so if you didn't get one of those items, I'd be happy to send you a replacement. I was trying to be creative and make my own envelope, but apparently that was a bad idea & wasn't reinforced as well as I had hoped! I do apologize for the tearing so please let me replace any lost item to make it up to you. I appreciate the good rating--this was my first swap and I assure you I'll make the necessary adjustments to make my packaging & content better. Thank you!